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Retention Strategies (NDIS & Community Services)

Retention is one of the biggest challenges for NDIS & Community Services organisations - and getting it wrong costs time, money, energy, and client trust.

In this session, Carla Canning shares practical strategies that HR leaders can apply straight away.
  • Duration:  22 minutes
  • Author: Carla Canning

What you’ll learn in this video:

  • The market reality

    For example, how workforce retention is under pressure due to low wages, cost of living increases, short-term funding cycles, and high vacancy rates (110% higher than pre-COVID).For example, 
  • Why retention matters more than recruitment

    Since recruiting, onboarding, and training are wasted when people leave, you need to be able to fully support your staff when it matters most. 
  • 3 proven focus areas to boost retention

    We cover -
    1. Go back to basics
    2. Define and share your Employee Value Proposition (EVP)
    3. Getting Creative -  and ask your people!
Instructor

Carla Canning

Carla has 20 years of leadership experience, 15 years of HR and Learning and Development experience and has contributed to the for-purpose sector as a proud participant of the Australian Mental Health Leaders Fellowship and involvement in various industry advisory boards. Carla's unique mix of skills provides the basis for the suite of services Connect Lead Achieve now offers.

The Big Message

Retention isn’t about grand strategies, it’s about culture, clarity, and care.

Organisations that listen, communicate openly, and deliver on promises keep staff engaged for the long haul.
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