Outsourced HR Services Tailored for Australian
NDIS & Community Teams

Offering One-Off Support and HR Packages including  Staffing Issues, Employee Disputes, Performance Management, & More; 

Expert advice regarding Fair Work, Payroll & SCHADS Award payment policies, and;

Learning and Development & HR Coaching for your In-House Teams specifically tailored to NDIS & Community Teams across Australia.

We Have The Right Support, Tailored to you.
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Hi, I’m Carla, founder of Connect Lead Achieve. I help NDIS & Community Teams connect with their purpose, lead with confidence and achieve their business goals. 

Lead your team with Confidence, Connect with Compliance, and Achieve your Business Goals with Simplified HR Strategies Tailored To You.
HR Tiered Packages & One-Off Support
For Businesses looking for outsourced HR Help with an In-House Feel, without the cost of hiring in-house staff.
Are you…
  • Overwhelmed with ever-changing policy updates?
  • Struggling with employee conflict & performance issues?
  • Unsure how to handle Fair Work compliance & audits?
  • Stuck managing HR tasks when you’d rather focus on your team & clients?
Learning & Development
For businesses looking to Upskill their Leaders and Frontline Workforce to Improve Workplace Culture.
Are you…
  • Seeing gaps in your team’s knowledge & compliance awareness which is impacting business outcomes?
  • Struggling to keep staff engaged, motivated, and equipped for their roles?
  • Finding it hard to deliver consistent training across a large workforce?
1-1 & Group Coaching & HR Supervision
For Business Owners, Leaders & HR Professionals looking for Support & Guidance to Progress in HR.
Are you…
  • Looking to develop your leadership skills to prepare for the next step in your career?
  • Experiencing Team Leader(s) wanting to become more capable and confident with HR-relevant tasks?
  • Feeling a bit overwhelmed by the weight of HR and /or leadership?

Connect, Lead, Achieve's
HR Outsourcing Services

We handle the HR Complications, ensuring your business stays legally compliant and your team thrives.

Focus on growing and leading your business with confidence.

HR Compliance

Stay on top of ever-changing Fair Work & Worksafe compliance requirements.
NDIS and community service providers face strict HR and compliance obligations that are difficult to keep up with.

We ensure your policies, contracts, and workplace practices align with Fair Work and WHS regulations - so you can avoid fines, disputes, and unnecessary stress and focus on growing your business and your team.

People Management Advice

Let us handle employee performance, conflict & misconduct
Managing staff in community services is complex - especially when handling sensitive performance issues.

We provide practical, legally sound advice on employee performance, conflict resolution, and disciplinary processes, ensuring fairness, compliance, and the best outcomes for your team and business.

Workshop Facilitation

Training designed for NDIS & community services to upskill your team
We deliver in-house or virtual industry-specific workshops to your frontline staff, team leaders and management team.

From leadership training to handling workplace issues and providing best-practice service delivery, our workshops provide real-world solutions to help your team stay compliant and effective.

Coaching & Professional Supervision

Support for leaders & HR professionals navigating complex workplace challenges
If you’re an HR professional or leader in the community services sector, you don’t have to navigate challenges alone.

We offer 1:1 and group coaching to help you develop leadership skills, manage workplace complexities, and feel confident in your role. Especially if you’re the only HR person in your organisation!

Developing HR Policies & Procedures

Be confident that you have the most updated HR policies and procedures
Many NDIS and community service Business leaders carry the heavy burden of understanding the everchanging HR policies & procedures. This can be confusing, overwhelming, and an enormous task for you and your team to manage. 

We will simplify things for you - ensuring you and your team stay up to date with the correct HR policies and procedures unique to your business that anyone can be confident in executing.

WHS Support


Ensure a safe, legally compliant workplace for your staff & clients – physically and mentally.
Workplace health and safety (WHS) is a top priority in the community sector, where staff regularly work with vulnerable people. 

We will provide direct and up-to-date WHS advice, helping you create risk management plans, meet regulatory requirements, and foster a culture of safety. This includes psychosocial safety, ensuring your workplace supports mental health and wellbeing, manages stress, prevents burnout, and meets legal obligations under WHS legislation.

Why choose to partner with us

Strategic Planning

We will work with you to develop a strategic plan that meets the unique needs of your business. We will also help you bring that plan to life by providing tools and templates to assist in the implementation of this plan. 

Learning & Development

We will support the learning needs of your team by providing leadership coaching, bespoke leadership development programs, and learning opportunities to support people at all levels of your organisation.

People & Culture Solutions

We will work collaboratively with your people to co-design People & Culture initiatives that reduce risk and increase value to the organisation while supporting the health and wellbeing of your workforce.

Workplace Wellness

Talk to us about how we can transform your Workplace Wellness Strategy and how we can help your business thrive by taking care of your most important asset, your people.

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Some words from our clients

I can't begin to express how much gratitude we feel. Your ability to understand us and our vision, then help us create meaningful strategies that align with our hearts is exceptional.
Operations Leader, NDIS Service Provider
I've never worked for an organisation where strategic planning is so purposeful and so much fun. This has been thanks to you. You understand us and you help us grow and achieve without it having to be painful or boring. Woo!
Operations Leader, NDIS Service Provider
I am immensely grateful for your support and guidance. Your open communication, insightful guidance on goal setting, consistent encouragement and adaptability have been instrumental in my professional growth. Your mentorship has been truly valued.
Executive Leader, Community Services Organisation

We bring real world experience in leadership development, coaching, mentoring and human resources.

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Contact us

Get in touch to learn more about how our team can help your business thrive.
Thank you!
Don't hesitate

Book In Your Free 30 Minute HR Consultation with Carla Now

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